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Wednesday, 17 April 2013

Sodagreen Walk Together Tour – Kuala Lumpur: Postponed to early 2014

Sodagreen Walk Together Tour – Kuala Lumpur: Postponed to early 2014
Members of the public holding existing tickets for 4 May concert can use same ticket to enter venue early 2014 or choose to seek a full refund of their purchase through TicketCharge


17 April 2013 (Kuala Lumpur) – The concert by popular Taiwanese indie band Sodagreen Walk Together Tour - Kuala Lumpur will unfortunately be postponed to early 2014 due to the Malaysian General Elections. Initially slated for 4 May 2013, the new show date will regretfully only be in early 2014 to accommodate the artiste’s busy schedule. Members of the public holding existing tickets for the 4 May 2013 show can hold on to their ticket and use it for entry in early 2014.

Discussions to finalise the exact new concert date is still ongoing, and members of the public will be advised on this new date soon once it is confirmed. Those who choose to seek a full refund of their purchase may do so via TicketCharge:

For Customer Refunds
Members of the public who have purchased tickets will receive a full refund of their tickets, inclusive of the RM3 TicketCharge Processing Fee through the original source of their purchase. Additional charges previously borne by the customer (RM1.50 Internet Fee and RM10 Handling/Courier Fee if applicable) will also be fully refunded.

Credit Card
For customers who have purchased tickets through TicketCharge via credit card, a full refund will be made to their credit card within 15-30 days. All customers will need to return their original physical tickets to TicketCharge head office and fill up the Refund Form together with their bank details etc. Outstation/overseas customers can email TicketCharge and courier back their physical tickets.

Cash
For those who have made cash payment via TicketCharge counters, a full refund will be administered by TicketCharge within 2 weeks via cheque. All customers will need to return their original physical tickets to TicketCharge head office and fill up the Refund Form together with their bank details etc. Outstation/overseas customers can email TicketCharge and courier back their physical tickets.

Customers can either choose to go down to the TicketCharge Head Office 2 weeks later to collect their cheque refund or request for TicketCharge to bank it in for them.
For all queries on refunds, members of the public can contact co-promoter Supreme at info@supreme-ep.com.my or (03) 7728 3226 (Working hours 9:30am-6pm). 

TicketCharge Head Office
Address: No 42A-1, First Floor, Jalan Metro Pudu, Fraser Business Park, Off Jalan Yew, 55100 Kuala Lumpur
Operating Hours: Monday-Friday (9am-6pm), Saturday (12pm-6pm), Closed Sunday and Public Holidays
Hotline: (03) 9222 8811
Direct email enquiry: sodagreen@ticketcharge.com.my

Sodagreen Walk Together Tour – Kuala Lumpur
苏打绿《当我们一起走过》巡回演唱会 吉隆坡站
Date: Early 2014 (New date to be advised)
Time: 7.30pm
Venue: Stadium Negara
Ticket Prices: RM420, RM380, RM320, RM270, RM200* (*yet to include TicketCharge processing fee)
TicketCharge Ticketing Hotline: (03) 9222 8811 or www.ticketcharge.com


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